FAQs - Khel Junction

1. General Questions

Q: What is Khel Junction?

A: Khel Junction is India's premier real-money gaming platform offering exciting skill-based games. Play and win real cash prizes while showcasing your skills.

Q: Is online gaming legal in India?

A: Yes, online skill-based gaming is legal in most Indian states. However, it is subject to state-specific laws. Real-money gaming is prohibited in certain states, as detailed below.

Q: Can I play games on Khel Junction from anywhere in India?

A: No, due to state-specific laws, players from Tamil Nadu, Andhra Pradesh, Telangana, Assam, Nagaland, Meghalaya, and Sikkim are not allowed to participate in real-money games on Khel Junction.

Q: How is skill-based gaming legal?

A: Skill-based gaming, as defined under Indian law, is exempt from gambling restrictions and is legal in most states. Khel Junction strictly adheres to all applicable regulations.

2. Registration and Account Setup

Q: How do I register on Khel Junction?

A: To register:

• Visit the Khel Junction website or app.
• Click "Sign Up" and enter your name, mobile number, and email.
• Verify your account via OTP sent to your mobile or email.
• Start playing and winning!

Q: Can I have multiple accounts on Khel Junction?

A: No, each user is allowed only one account. Creating multiple accounts will lead to suspension or termination of services.

3. Deposits and Withdrawals

Q: How can I deposit money into my Khel Junction wallet?

A: To deposit:

• Log in to your account.
• Go to the "Wallet" section and click "Add Funds."
• Choose a payment method (UPI, Debit/Credit Card, Net Banking).
• Enter the amount and complete the transaction.

Q: How do I withdraw my winnings?

A: To withdraw:

• Open the "Wallet" section and select "Withdraw Funds."
• Enter your bank or UPI details.
• Specify the withdrawal amount and confirm the request.
• The funds will be credited to your account after processing.

Q: Are there any deductions on withdrawals?

A: Yes, withdrawals are subject to TDS (Tax Deducted at Source) and GST (Goods and Services Tax) as per Indian regulations.

Q: What is the minimum withdrawal amount?

A: The minimum withdrawal amount is ₹100. Ensure your wallet has sufficient funds after applicable deductions.

4. Gameplay and Rules

Q: What games are available on Khel Junction?

A: We offer a variety of skill-based games, including card games, trivia, strategy games, and more. New games are regularly added to keep the experience fresh.

Q: Are there entry fees for games?

A: Some games have entry fees, while others are free to play. Entry fees, if applicable, are clearly displayed before starting the game.

Q: How are winners determined?

A: Winners are determined based on the rules and scoring system of each game. Skill and strategy are key to securing a win.

5. Security and Compliance

Q: Is my data secure on Khel Junction?

A: Yes, Khel Junction uses advanced encryption and security measures to protect your personal data and transactions.

Q: Does Khel Junction comply with Indian laws?

A: Absolutely! We strictly adhere to Indian laws and regulations governing real-money skill-based gaming.

6. Taxation

Q: Are my winnings taxable?

A: Yes, winnings exceeding ₹10,000 are subject to 30% TDS (Tax Deducted at Source) as per Indian tax laws. Additional deductions such as GST may also apply.

Q: Will I receive a tax certificate for my winnings?

A: Yes, a TDS certificate will be issued to your registered email for taxable winnings.

7. Responsible Gaming

Q: What is responsible gaming?

A: Responsible gaming means playing for fun without compromising your financial or personal well-being. Set limits for yourself and play within those boundaries.

Q: What should I do if I feel I’m playing excessively?

A: If you feel you are losing control, contact our support team for self-exclusion options or limit-setting tools.

8. Customer Support

Q: How can I contact Khel Junction’s customer support?

A: You can reach us through:

• Email: support@kheljunction.co

Q: What should I do if I face technical issues during gameplay?

A: Immediately report the issue to our support team with relevant details like screenshots and error messages. Our team will resolve it promptly.

9. Restricted States

Q: Where is real-money gaming restricted?

A: Players from Tamil Nadu, Andhra Pradesh, Telangana, Assam, Meghalaya, Nagaland, and Sikkim are not permitted to participate in real-money games due to local laws.

Q: Can players from Karnataka now play real-money games?

A: Yes, the Karnataka High Court lifted the ban on online real-money gaming in February 2022. However, regulations may change, so check for the latest updates.

10. Promotions and Bonuses

Q: Does Khel Junction offer bonuses or promotions?

A: Yes, Khel Junction offers exciting bonuses, cashback, and referral rewards. Visit the "Promotions" section in the app for the latest offers.

Q: How does the referral program work?

A: Invite your friends to join Khel Junction using your referral code. Earn rewards when your friends sign up and start playing.